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Privacy Policy

Last updated: 02/12/25

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This Privacy Policy explains how Luke Western Art Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit www.lukewesternart.com or interact with our services.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

1. Who We Are

Luke Western Art Ltd
Company number: 14618025
Registered office: The Squires, 5 Walsall Street, Wednesbury, West Midlands, England, WS10 9BZ
Registered in England.

For any data-related queries, you can contact us at:

📧 luke@lukewesternart.com
📱 07891 530393

We act as the Data Controller for the personal information you provide to us.

 

2. What Personal Data We Collect

We collect the following types of data:

 

a) Information you provide to us directly

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment information (processed securely via third-party providers—we do not see or store full card details)

  • Messages sent via email, contact forms, or social media

  • Commission enquiry details

 

b) Automatically collected information

When you browse the website, we may collect:

  • IP address

  • Browser type and device type

  • Pages visited and time spent on the site

  • Referral source (how you found the site)

  • Cookies and tracking data (more information below)

 

3. How We Use Your Data

We use your data to:

  • Process and fulfil orders (including shipping updates)

  • Respond to enquiries

  • Manage commissions

  • Improve the website and user experience

  • Prevent fraud and ensure website security

  • Send marketing emails only if you have opted in

 

We will never sell your data to third parties.

Legal bases for processing:

  • Contract – to fulfil your purchase or commission

  • Consent – when you opt in to marketing

  • Legitimate interest – analytics, security, site improvements

  • Legal obligation – financial record-keeping

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4. Sharing Your Data

We only share your information with trusted service providers such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery and courier services

  • Print-on-demand suppliers

  • Website and email hosting providers

  • Analytics providers (e.g., Google Analytics)

These partners only receive the data necessary to perform their services and must keep it secure.

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5. Cookies

This website uses cookies to improve your experience and analyse website performance.

Types of cookies we use:

  • Strictly necessary cookies – required for the site to function (e.g., shopping cart)

  • Performance/analytics cookies – e.g., Google Analytics

  • Functionality cookies – remember your preferences

  • Targeting/advertising cookies – e.g., Meta (Facebook) ads

You can control cookie settings through your browser at any time.
See our Cookie Policy (or cookie banner) for detailed information.

 

6. How We Store and Protect Your Data

Your data is stored securely using appropriate technical and organisational measures, including encryption, secure servers, and access controls.

If we ever suspect a data breach, we will act promptly and notify you where legally required.

 

7. How Long We Keep Your Data

We retain your personal data only for as long as necessary for:

  • Order fulfilment

  • Financial and tax record requirements

  • Managing customer relationships

Once no longer required, data is securely deleted.

 

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to certain processing

  • Request data transfer (data portability)

  • Withdraw consent for marketing at any time

To exercise any rights, email: luke@lukewesternart.com

If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO): https://ico.org.uk/

 

9. Links to Other Websites

Our site may contain links to third-party sites. We are not responsible for their privacy practices, and we recommend reviewing their policies before providing personal information.

 

10. Changes to This Privacy Policy

We may update this policy from time to time.
The latest version will always be published on this page and becomes effective when posted.

 

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled:

📧 luke@lukewesternart.com
📱 07891 530393

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